Privacy Policy

 

Privacy Policy

Last Updated: October 2025

At Epic Pro Inc (“Epic Pro,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and protect information when you visit our website at www.epicpro.net (the “Site”).

 

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1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, and location when you fill out forms or apply to become an agent.

• Program Enrollment Data: Information you provide for participation in our Lifeline Wireless or Home Gas Savings Programs.

• Usage Data: Non-identifiable data such as IP address, browser type, and pages visited to help us improve the site.

 

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2. How We Use Your Information

We use the information we collect to:

• Process applications and respond to inquiries

• Verify eligibility for programs

• Communicate updates, training, and support for agents

• Improve our services, website experience, and outreach efforts

• Comply with legal and regulatory requirements

 

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3. How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no data transmission over the internet is 100% secure, and we cannot guarantee absolute protection.

 

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4. Sharing of Information

We do not sell or rent your personal information.

We may share your data only with:

• Authorized carriers, utility partners, or program administrators for service processing

• Third-party service providers that help us manage our operations (under confidentiality agreements)

• Government agencies or regulators when required by law

 

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5. Cookies and Tracking

Our website may use cookies or analytics tools (such as Google Analytics) to understand user behavior and improve site performance. You can adjust your browser settings to refuse cookies if preferred.

 

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6. Your Rights

You may request to:

• Access or correct your personal information

• Opt out of marketing communications

• Delete your data, where legally allowed

 

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7. Links to Other Websites

Our website may link to third-party sites. We are not responsible for the privacy practices or content of those websites.

 

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8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last Updated” date.

 

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9. Contact Us

If you have any questions about this Privacy Policy or our practices, contact us via our 'Contact' page.